New Dehradun Passport Office Ready; Applying for a Passport will be a Cake Walk now

Written by Administrator   
Wednesday, 27 June 2012 11:01

With the new PSK (Passport Seva Kendra) opening today in Dehradun, applying for a passport will be a pleasant experience for Doonites now. Thoughtfully planned and meticulously executed, the PSK is smart and visitor friendly. All those who have had harrowing experiences in applying for a passport in the past will rejoice at the conveniences available at the new PSK.

According to Sri SM Krishna, Minister of External Affairs, the vision behind the new PSKs is, "To deliver passport services to citizens in a timely, transparent, more accessible, reliable manner and in a comfortable environment through streamlined processes and committed, trained and motivated workforce". 77 PSKs have opened in the country so far.

Salient Features of the PSK

• It is a handicap friendly facility. There is a ramp, wheelchair and special washroom for the handicapped. A special ramp has been made at the building entrance for wheelchairs to be conveniently wheeled in

• It is baby friendly. A diaper changing section has been provided

• In house facilities to photocopy documents is available

• Water, telephone and mobile charging facilities are available

Now there will be no need to physically go to the passport office to submit passport applications. Passport Agents too will have no role to play. The process is initiated online and the applicant will be called to the Passport Seva Kendra (PSK) by appointment. Only in the situation that one is not internet savvy or having some problem in the uploading the application one can visit the PSK and seek assistance of the friendly staff.

How to apply

Log on to online portal (

Locate your nearest PSK by feeding in your city or pin code of your city

Create a user ID and assign a password

Fill and submit the application form online (one can also scan and upload relevant supporting documents)

Or download the e-form and fill and upload the same at the website.

Note of the Application Reference Number (ARN)

Schedule an appointment and take printout of appointment slip.

Applicants will then have to visit the designated passport seva kendra.

This online application system will save a lot of time and energy. Tata Consultancy Services (TCS) staff will man the front office stations and collect biometric data of applicants queued up on the basis of a token system. The passport officials will verify the applicants’ credentials by checking the veracity of documents and collect fees. Provided that the documents stipulated are in order and the case is free of complications, it should take an applicant only 45 minutes to complete the application procedure. Sources at the PSK have clarified that “The system has been automated in such a way that an application automatically goes to print as soon as the police clear it for issue. Unlike in the past, they are not required to manually hand it over to us. Rather, they can now upload the police verification report (PVR) into the integrated network. The process is still easier in the case of minors, government officials and those already having a passport — as they don’t require the PVR.”

From today, all passport applications will be processed at the PSK located at NCR Plaza, New Cantt Road.
Click here for complete address and directions.